CaseAware Technical Bulletin
PHP? End of lifecycles? LINUX? What does it all mean? Should I care?
In July 2020, Microsoft announced they will discontinue Windows builds of PHP. PHP is a programming language that is used by almost 80% of all websites, including a few you might recognize like Facebook, Yahoo, Zoom, WordPress and CaseAware.

​Microsoft hasn't shared a motive behind their announcement, however, a majority of PHP programs are run on LINUX servers so one could reason it is because it is no longer worth their efforts to continue to support PHP programming. In an abundance of caution, we want to inform you there may be an impact on you if you are running CaseAware on a Windows server. 

If you are running a server that is Windows then Microsoft will no longer support or provide security patching for PHP at the end of 7.4 lifecycle, scheduled for November 6, 2022. As CaseAware moves to PHP version 8.0 and beyond, your version of CaseAware cannot be supported with continuous upgrades on a Windows server beyond November 2022.

Disregard if you fall into one of these categories:

Improve your document coding process in MS Word using an all-new Word add-in
CaseAware now allows for you to code your Case document templates two ways:

1. within MS Word; OR
2. through our new Word Add-In

With the new MS Word document coding capability, use your intended formatting to save your CaseAware Administrators valuable time while coding merge templates. Since this eliminates the requirement of transitioning merge templates to .SXW you'll no longer lose your formatting during the conversion process.

Proven ROI of new feature
When you implement the new Word add-in you can expect a 58% time savings with coding documents. On average CaseAware Administrators saved 1.4 hours in coding a single complex template. If you're a current CaseAware user, contact us to learn how to get started with this feature today. If you're not a CaseAware user, now is the time to learn how our suite of CaseAware products and services offers configurable features, customizable options, and flexible support models designed for every budget, case load, and firm size. Schedule your demo today.

​As we move through 2020, we continue to innovate and invest in our product roadmap. We are working on the next phase of the default servicing platforms you depend on for your day-to-day operations.In March, a360inc released a supplemental claims module at no extra cost. This allows you to perform bulk submissions for trailing claims discovered in the post-foreclosure process.
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We are working closely with HUD to provide the much-needed ability to submit loss mitigation claims, including partial claims in light of the COVID-19 forbearance crisis. This feature is scheduled for release next month, directly in alignment with HUD’s go-live date.

An all-new user interface with a cleaner layout and easier navigation will be unveiled in 2021.

Utilize CMAX to improve the accuracy and ensure compliance of your claim, saving you time and money.

Claims Maximization (CMAX) is an industry-leading claims processing system that consists of three modules: Federal Housing Administration (FHA), Veterans Administration (VA) and Conventional Mortgage Insurance claims – which includes FNMA and FHLMC investor billings.

Accuracy Advanced decisioning capabilities that drive accurate claims, mitigate risks and reduce exposure. As servicing guides change, CMAX is updated for you to ensure alignment with agency/insurer updates.

Customization Ability to customize rules engine, minimizing manual data entry to improve accuracy and efficiency.
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Industry-leading claims management system generates accurate and compliant claims filings. We're ready to help you focus on what you do best. Contact us today to schedule your confidential consultation regarding our technological solutions and on-boarding processes.

​CSC saves you direct costs, time, and risk with eRecording services covering 80% of the US population
Integration shouldn't be limited to transmitting your work-product-data to your client's platforms. CaseAware Integrate (CAI) goes beyond status reporting and traditional data integrations, enabling your firm to optimize business processes, reduce costs, and expedite timelines. CAI offers over 60 vendor integrations—today we're showcasing an eRecording integration that delivers immediate value in your business process. 
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How has eRecording become invaluable in light of the pandemic?
"eRecording has become even more valuable during the COVID-19 pandemic for both document submitters and county recording offices," says Jim DeGaetano, Director of Real Estate Services at CSC. "eRecording has enabled submitters to continue to record documents in counties that are physically closed due to COVID but are still recording documents submitted electronically. eRecording is a contingency solution for county recording offices as it enables their employees to work from home. While those counties can't record mail-in or walk-in paper documents, their employees can record electronically submitted documents from home." 

Filing real estate documents taking you days or weeks?
Utilize our integration with CSC today and transmit documents to the county in seconds and record in hours rather than days. CSC provides electronic recording services to deliver secure and efficient coast-to-coast coverage for documents recorded at the county level. CSC's web-based solution enables you to transmit real estate documents to county recording offices in 47 states and DC; covering 80% of the US population. Use the integrated service with CSC today to save in direct costs, time, and risk.

​By Steven Brill, VP of IT Operations and Security

Running Business Critical software is more than just buying a server. With a360inc’s managed solutions, you get more including automatic redundancy at every level which means your application, your data and your business are protected. With a managed platform solution, you'll have a "Primary Server", the server which runs your  applications when things are normal. You'll also get a “DR server” that protects you against all manner of business disrupting events, from power outages, telecommunication systems failures, natural disasters to events like 9-11. Beyond that, you'll have a 3rd copy of your data that is stored in secure facilities, outside of the normal production data center facilities. This protects you, not only against an unthinkable national disaster, but also keeps your data safe from emerging threats such as Ransomeware. All this protection keeps you in business, when others may succumb to events that prevent them from running their applications.

It's dark inside
Running an application seems simple at the surface. However, managing applications at an enterprise-level brings with it a need to employ highly advanced infrastructure to make sure the application is available when YOU need it. With a360inc’s advanced managed platform, we manage hardware and supporting infrastructure that guarantees 99.99% uptime, meaning your application is available when you need to use it. Even if your office is in the middle of the biggest utility outage of the century. Grab a mobile device running CaseAware Mobile and you’ll be able to access and use your case management software. You don’t have to worry about installing generators, and/or battery banks, or contracting with vendors to provide backup utility services. You aren’t tied to facilities that have enough space and utility capacity to support running a small data center. We’ve taken care of that. We’re here, and the lights are on.
Elasticity, not just for briefs anymore
How do you forecast the growth of your server environment? What happens if you acquire other firms? How about if you need to divest? We know so you don't have to worry about knowing. Building your own infrastructure to support Business Critical applications ties you to the assets. You invest in hardware that made the most sense at the time. What happens when it no longer makes sense? Re-invest, abandon, sell? Utilizing a360inc’s managed platform you don’t have to worry about any of that. We manage the assets, you pay for what you use. That’s it. Double your case load? We’ve got you covered.

Security is the first thought
For business owners and managers, doing business is the first priority. We get that. We support that and it's why we’ve made security our first thought. From the ground up, a360inc’s managed platform is rooted in secure methodologies. From our comprehensive physical security program, to our data protection, isolation and encryption technologies, to our access control solutions, we put security first! Trust in us and focus your energies on your business.

It’s the knowledge that matters
​At a360inc, we pride ourselves on our knowledge and experience. With decades of experience in every facet of our operations, to ongoing training and development, we know what we are doing. We value your trust and we invest constantly to make sure our knowledge, solutions and technologies lead the industry. The a360inc managed platform is state-of-the-art in terms of technologies and facilities. The teams that manage the platform are industry experts and continually strive to keep a360inc, and themselves, at the top of the game.

​Have integration compatibility but you’re only using it for status reporting to your client? Don’t stop there!

Integration doesn’t have to be for the sake translating your work to your client’s platforms. CaseAware Integrate (CAI) is the technological solution to allow our industry’s ecosystem to effectively communicate with various applications and industry partners. CAI allows you to optimize your business processes, reduce your cost and expedite timeline cycles. However, these benefits are all contingent with implementing the right integration with the right partner.

Too often, our law firms are overly consumed with daily challenges of trying to turn a profit instead of focusing on building the business or practicing law. If you’re a master chef, you shouldn’t spend all of your time clearing tables. For this feature update, we’ve selected 4 strategic vendor-partners that help firm’s transform their practice with their value-added services and leveraging CAI to streamline the process.

​We’ve done your homework for you—read about our 4 vendor-partners with services every law firm needs, ROI Evaluation, Value Add Analysis and Steps to Implement. 

Ready to integrate? If you are a current CaseAware user, open a new support ticket or contact your CaseAware Account Manager if you are a Silver or Gold subscriber. ​
Not a CaseAware user yet? Contact us today to experience a commitment to transformation--innovative technology and continual improvements are just one way we help you transform your business.

As seen in Legal League 100 Quarterly  | Spring 2019By Jan Duke, COO

In an environment of shrinking referral volume and increased operational costs, firms are always looking for ways to reduce expenses. With promised ease and increased efficiencies, integrations and automations are the immediate 'go-to' solutions. If smartly implemented, both initiatives reveal amazing results and make good on their promise; however, poor execution quickly results in costly obligations. When integrations and automations are critical to the success of any firm, it pays to take your time and do it right. Use the following steps to guide your decisions and yield the best results. 

Download an abbreviated version of the Spring 2019 issue of the Legal League 100 Quarterly to read the complete article.