iClear New Feature Round Up

Our customer support team has been busy over the last several months with rolling out product enhancements. Here's the full list of enhancements, updates and new features. Contact us with any questions.
SERVICER

• New Mass Approve/Reject Queue that allows users to decision invoices in bulk.  Users (with permission) can access a new Mass Approve/Reject Queue and select multiple invoices for Approval or Rejection. If a large amount is selected, iClear will stage them to Queued for Approval or Queued for Rejection (respectively) and run a job continuously to update the status of the invoices selected. 
• New Invoice Line Item Cap Summary functionality allows users to view line item caps (if defined) and view all previously billed line items.  Click on the “Line Item Summary” button to open the pop-up box that will summarize all line items billed on an invoice, their cap and their previous activity (if any). Note: this button is only viewable by Servicer.
• Appealed Invoices Queue Escalation Flag has been added to assist users in managing the volume invoices in this queue. If you need to ‘escalate’ an appealed invoice, click the flag and a red exclamation point will appear in the line item.  If a user/group is responsible for escalated appealed invoices the red exclamation point will be a visual prompt to review those invoices.  A filter has also been added.
• New Invoice Type:  “Title” allows Servicers to have a broadly named invoice that covers billing of general Title Services and Products. See your a360inc representative for more information.
• Updated "Recovery" Invoice Type refreshed line items to include billing pertaining to recovery services for personal property (Automobile, Boat, etc).  See your a360inc representative for more information. 
• New Audit Trigger “On Rejected” allows Servicers to audit Rejected Invoices 
• New Queue Exposure allows Servicers to view queue assignment in the header level.

Read More