Jan Duke

CHIEF OPERATING OFFICER

Jan Duke is a highly accomplished professional with a wealth of experience in various industries. Currently serving as the Chief Operating Officer (COO) of a360inc, Jan plays a pivotal role in providing strategic leadership and overseeing the company's operations. With her extensive industry experience, Jan excels in creating customized solutions to resolve operational challenges for our clients.
​In a recent restructuring, all service delivery was consolidated into one operating group, and Jan is responsible for overseeing several key areas within this streamlined group. She leads the Sales Operations team, ensuring effective strategies are in place to drive growth and maximize client satisfaction. Jan also oversees the implementation and support of CaseAware, our comprehensive case management software, as well as our suite of servicer solutions which includes VendorScape, iClear, and CMAX.
 
Jan's expertise extends to the legal field, where she has held senior leadership positions in human resources, information technology, support services, operations management, and compliance. She brings nearly 20 years of experience to her role, allowing her to leverage her knowledge and skills to assist client firms in meeting their performance and fiscal objectives.
 
Jan's passion for innovation and her commitment to client satisfaction are evident in everything she does. Her extensive industry knowledge, combined with her ability to understand and address operational challenges, make her an invaluable resource for our clients. Jan's leadership and expertise ensure that our company remains at the forefront of the industry, providing cutting-edge solutions and helping our clients achieve their goals.