CHIEF OPERATING OFFICER
Jan Duke is the COO of a360inc. In this capacity, she provides strategic leadership for the company and utilizes her extensive industry experience to create customized solutions to resolve operational challenges for clients. In a recent restructure, we consolidated all service delivery into one operating group. In this streamlined group, Jan oversees Sales Operations; CaseAware Implementation and Support; Invoice, Billing & Collections; Legal BPO Solutions; and the implementation and support of our suite of servicer solutions which includes VendorScape, iClear and CMAX. Jan began her career in the consumer-packaged goods industry and later moved to the legal field where she has held senior leadership positions in human resources, information technology, support services, operations management, and compliance. With almost 20 years of experience in the industry, she can leverage her knowledge to assist client firms in meeting their performance and fiscal objectives.